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Frequently Asked Questions

General

The process is simple. All you need to do is fill out this registration form.

 

You’ll need your name, business information (type, name, address), applicable business licenses (State licenses, EIN/Tax ID, Resellers permit, or any other applicable papers), and to create log in information.

 

The approval process is quick and easy. Once everything is approved, you’ll be able to shop through our variety of wholesale hemp products.

Yes. Our site is intended for retailers only. 

Yes. If you are looking to apply as a retailer with your business information to purchase from us, sign up here. The approval process is simple, and fairly quick.

Once approved, you will be allowed to buy and even make offers on our catalogue of products.

If you are a customer who is not looking for wholesale quantities, but still looking to purchase bulk/discount hemp products, visit our retail site here

We are always offering a variety of sales, so if you’re looking for some great quality hemp at affordable pricing, feel free to check us out there.

Shipping

We ship to every state excluding Nevada. For THCa products, please visit our THCa collection for more details.

In the event the package does not make it to you, we will do our best to locate it and/or possibly file an insurance claim. If the package was indeed lost and/or a claim awarded, we will resend the order at no additional charge.

Orders $300 or more include FREE UPS Ground Shipping ($20 for under $300). 3-day select, 2nd day air and Next Day Air options are available and passed along at our discounted rate.

We currently have a 3-4 day business day lead time for packing and shipping out all orders (UPS Next Day Air is 2-3 business days). Once in transit, expect your shipment to arrive in 1-5 business days depending on shipping method you selected.

 

UPS only picks up packages Monday – Friday, so if you order over the weekend, the mail does not move.

 

If your shipment is delayed, it’s always best to contact UPS directly at 800-742-5877.

Returns/Customer Service

We apologize if you didn’t receive everything you ordered. If this is simply just a mistake on our end, the missing products will be shipped out ASAP at no additional charge. However, we will verify the order contents with a picture we take of the interior of the shipping envelope. 

 

Unfortunately we’ve had to take more extraordinary measures than ever planned to prevent scams, so you might be asked to text/email a picture of your order contents so we can compare it to the picture of what we sent out.

Depending on the scenario, we do offer returns, given that certain conditions are met. For all information on refunds, exchanges, and returns, click here.

For shipping issues, we suggest reaching out to your carrier first.

For all other order issues, feel free to reach out to through our contact form, or for the quickest response, please email orders@wholesalecbdflower.com

If you are a customer who is not looking for wholesale quantities, but still looking to purchase bulk/discount hemp products, visit our retail site here

We are always offering a variety of sales, so if you’re looking for some great quality hemp at affordable pricing, feel free to check us out there.

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